If you like, you can use this format by copying it and replacing the sample data with your information:. I'm having download issues. What can I do? In order to investigate download issues that have been reported to us, we require the following information in the report: Country: The place you're downloading from, please make sure you are not using a VPN when testing as this may make this information inaccurate.
Test download speeds: You'll need to try and download each of our test files in this article. Your download link: The link generated for you when downloading a file. TraceRoute: This is detailed information about your connection to our services, which allows us to identify any common stalling points.
To get the information required, please follow the troubleshooting steps below, there is a posting template at the bottom of the article: Understanding what is within our control We do our best to provide access to all mods for users all over the world, however we are sometimes hampered by conditions beyond our control.
The sense checks Before we get into the more advanced troubleshooting, it's important to cover the simple problems we often encounter which can be fixed with relative ease. Downloads don't start: You should consult our " Troubleshooting website issues " page. This is normally caused by a browser addon or privacy settings. Make sure you stop any other downloads: We often find that users report issues while Steam is downloading a 40GB update in the background, which is hogging all your bandwidth.
This can also happen with Windows Update and any other software which automatically downloads content. Update your mod manager: If you're downloading with a mod manager, please ensure you have the latest version.
You should also try and download files manually to see if the problem is exclusive to the mod manager, in these cases it may be more useful to seek support with your chosen application.
If you're still having problems, continue to the steps below. Server Tests In this section we'll be checking your maximum connection speed to each of our server locations. Getting an example download link We'll need to grab a couple of download links to add to the troubleshooting post.
TraceRoute Test Next, we want to check the quality of the connection between your PC and our servers by performing a TraceRoute operation. To do this you'll need to: Open a command prompt window on your computer.
Type "tracert files. If you wish, remove any personal information such as your Windows account name from the copied text after you paste it. Posting Template Finally, you should create a new topic on the forums including the test results.
Last updated on March 18, If nothing helps ask in the Forums here, most often some other Member will help you. Now that DAModder is available i would recommend anyone to use that great tool to manage the Mods for Dragon Age, instead of installing them with daupdater or manually.
See more Info to that in section 3 of the Guide. I am not sure if all Information is still accurate after that much time. Please take it as it is, and excuse eventual inacuracies. Those are not covered in this Guide, looking up information for them in the offical Forums should help you if you have trouble with them.
Bioware Social Network. Some Mods you can download have the extension '. As far as i know these Files are the preferended way from Biowares point of View of how to get a Mod installed into their Game.
You could use the daupdater. Make sure your game is not running and go to that directory and run the daupdater. Now you can just drag and drop the. When you have done that you see the.
Now the daupdater processes the file and after a short while you should see something like in the next picture. Dont get irritated by the loading bar thats not fully filled, when it says installed then its done.
You can check the sucessfull installation when you click on the log tab as you see in the next picture, at the end of the log it says that it succeeded.
You could do it manually too if the daupdater. Additionally most. BioWareDragon Agepackagescoredata' and use the 'Manifest. BioWareDragon AgeSettings'. The reason i tell you this is, unless you use the DAModder, you cant uninstall this files automatically, and these are the places where you can find what you installed, so you can delete it later manually if you are not happy with what you installed. More to that at the Uninstall Section.
But back to the installation, after you installed the. Then click on 'Download Content' or whatever it is in your language. When you select it it should give you additional info to what it is in the right info aerea. Make sure its enabled and activated by checking the box right next to the entry in the list, it should say 'Activated' below the modentry. Basically your mod should now be ready for play, its installed and activated now. Remember that some mods require additional steps or are dependent to other mods.
Allways refer to the readme file or additional information that should be aviable at the mod-site. Normally you just install the new version over the older one in the same manner you installed the mod the first time. But refer also to the mod readme, if aviable, sometimes additional steps have to be taken depending on the specific mod. According to feedback the daupdater not allways succeds in updating a mod that was allready installed to the new version.
In most cases that should be enough to get it updated. There is another procedure to be sure your Mod gets propper updated, but you should only use it if the mod you want to update is not tied to any Quests or Single Player Scrips,like for example you should be able to use it for a texture or color change mod but not for a mod that adds a new quest line to the game,if you are not sure ask the mod author or dont use this method.
Use it at your own risk! First reload the mod you want to update with the daupdater. After force loading through the warnings make a new savegame, then exit to the menue and recheck the updated mod in the Downloadable Content List. When you now load the new save game you have created, the mod should be propper in effect. Again, do this at your own risk and ask the Mod Author how to update if you are unsure if the mod can be updated this way.
If you ever want to Uninstall a mod that you installed with a. Now its deactivated but not uninstalled. For most times this should be fine and all you need to do. Many Mod-Authors tell in their readmes and instructions that deleting the mod from the Addins Folder is enough to delete it. Read below how to uninstall those Mods completly.
The easiest and safest way to uninstall a. The information below is for if you want to do a manual uninstall.
Since there is now DAModder aviable, there is no need to manually uninstall modfiles any more unless you choose to. I recommend using DAModder.
The following information is from a comment to this Article by Gaias i havent verified it myself because i dont have the Toolset installed. For this first method you need to have the Toolset installed and working you can get the Toolset here , and need basic understanding with it, dont try it if you dont know what youre doing, the Toolset is a mighty tool and you can cause all kinds of harm to your game if you mess things up, be warned!
It should be listed last in the stringlist once you have expanded it. Just left click on the entry and hit the Del key or right click for the context menu and save the file via the menu. The toolset will automatically create a backup file that will be located in the same folder as the saved one.
Go to the Dowloadable Content menu and click on the Installed Content tab. This should be a relative safe and working way to uninstall the mods that get installed via. If you are unsure about it just disable it ingame and dont try a manual uninstall, or use DAModder. Use these informations as they are at your own risk. This second method is alittle more tricky and potentially dangerous to your game and DLC, be warned! BioWareDragon AgeAddIns'-folder, and locate the mod-folder for the mod you want to uninstall and delete it.
BioWareDragon Agepackagescoredata'-folder, and delete all files that belong to the mod you want to uninstall there normally one. Save them to a secure location in case you mess something up!
There you have to delete any information that belongs to the mod you want to uninstall. Most times only the Addins. Close them after the edit and save them again.
Again If you are unsure about it just disable it ingame and dont try a manual uninstall, or use DAModder. If you load a savegame after you deactivated or uninstalled a mod that was installed when you created the Savegame you have to 'Force Load' it. Force loading means to load a game through the warnings that the game gives you, about the content that isnt aviable any more.
If you disabled a mod that alters the color of a item the color will be original again, if it was a mod that adds a new aerea to the game that location will be gone. Of course this can have consequences for your saved game and could make it unplayable, the more complex the mod the more things could happen, allways depending on the circumstances and the mod.
If you are unsure about force loading a game after you disabled a mod, ask the mod author before you do it to be aware of what can happen with that specific mod. The path differs alittle on win7 and vista but its allways ' BioWareDragon Agepackagescoreoverride', i am sure you will find it. If you dont have the 'override' folder in the 'core' folder then you can create it. Normally you NEVER have to overwrite any files in the location where you originaly installed your game, so you dont have to edit anything there.
Specific mods may have special occasions where that is necessary, but i never saw one jet that required that. If you have to overwrite game files for a mod you want to try, ALLWAYS make backups of these files so you can undo the overwrite if necessary. You dont have to of course, but the override folder can become a mess the more mods you install without subfolders, and then you dont know what to delete if you want to uninstall a specific mod.
According to Feedback you can also make subfolders in these folders you create in the override directory,there just seems to be a total path length restriction of characters, so be sure that you dont get over that length and choose shorter foldernames over longer ones. If the mod you have downloaded allready comes with a preexisting folder structuere, like this: 'Morrigan' or 'Morrigansubfolder'you can normally safely copy this into your override directory and it should work, just like if you created the folder yourself.
When you start your game and load a save the mod should be in effect. Basically the game checks everytime you start it if there are files in that folder that modify files from your original installation and uses then the modded files instead. Updates are similary simple with this method, normally you simply delete all of the files from the mod you want to update just empty the subfolder if you created one and copy the new files to the same location again.
I wouldnt just overwrite them becouse that could lead to problems if the Mod-Author left out files with an update. Those would still be in your subfolder if you just overwrite files. For Questions about Force loading Savegames refer to the section about it that is further up in this Guide.
With DAModder you can easily install and uninstall mods of all types, even those that use the Override Folder.
I recommend it to anyone. It has a Backup System not only for mods and settings but also for save games, and it offers localization Info for mods where its aviable. Its easy to use and works with allmost any mod that is aviable. And it will get better and get more Options in the future. I was a Betatester from the start for DAModder and i am sure when you tried it you dont want to use anything else to manage your mods again. Learn more about it and the Features on the above links. First you need to download the Application, use the links above to get the latest public or beta Version.
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